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FAQ's

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  • "What is 14k gold?"
    14k gold is brighter than 10k gold, but not as vibrant as 24k gold. The advantage of 14k gold is that it strikes a perfect balance between durability, affordability, and the appearance of gold purity. 14k gold is 58.5% pure gold, also known as (585) in the industry.
  • "How can I purchase products from Milan's Gold store?"
    If you're interested in purchasing jewelry, you can easily do so on our website. Alternatively, you can reach out to us via social media and we will provide you with our business account details so that you can make a payment.
  • "Can I return my order and get a refund?"
    Milan's Gold Ltd does not provide refunds for purchases. However, we have an exchange policy that allows customers to return their order and exchange it for an item of the same value. To be eligible for an exchange, customers must not wear the jewellery and must bring it back in the same condition as it was purchased. Our exchange policy is valid for 7 days from the date of purchase.
  • "Where is Milan's Gold located?"
    "Our Gold store is located in Wolverhampton at: 31 Victoria Street Wolverhampton West Midlands WV1 3PW
  • "Why should we buy from Milan's Gold?"
    We take pride in being a jewelry business that prioritizes the quality of our gold, backed by a 7-day exchange policy, and proof of authenticity certificates with every product.
  • "What kinds of custom designs can Milan's Gold create?"
    We possess the ability to create a stunning piece of jewelry that is exclusively designed according to your vision, with the help of your imagination and a single image.
  • "Does Milan's Gold offer shipping services to Europe?"
    Yes, Milan's Gold can ship to Europe. The shipment takes 3-5 business days. Please contact us for this service.
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